Seventhman Blog

Crowd Testing: Will It Really Work for Your Business?

"crowd testing"In a world dictated by something ‘faster, cheaper and better’ – the real challenge comes when the quality of a product doesn’t meet expectations.  This may hold true for the case of Crowdtesting, or crowdsourcing software testing.  The only difference is that instead of outsourcing software development task to a small group, you now have access to unlimited number of testers (which can come into tens of thousands).  In this digital age where everything has moved online, crowd testing promises a better alternative to traditional software testing methods so you can keep up with your business and customer demands.  Now, you can easily access large number of talents to help you achieve your business goals.

Crowd Testing: Is It Really a Better Choice?

True to the Utopian concept, when you gather enough people who can put in time and effort – you get to achieve a lot faster.  Crowd testing is not really a new idea.  Remember those times when you were invited to test the beta version of a website or an application?  If you signed up, you have already participated in the process. Just take a look at Facebook whose site has been translated into different languages, or Wikipedia whose content has been written by people across the globe.  Both professionals and amateurs have contributed in the process that helped add more functionality to these sites.  We all know that R&D (Research and Development) is not cheap.  But when everyone is contributing to the table, one can only wonder if this is a permanent fix.

The Case of Quality vs. Quantity

Those in the business of testing software know that crowd testing is not a force to be reckoned with.  While we see stricter compliance these days, learn that this will not replace the traditional way to software quality assurance.  Businesses are walking a tight rope here.  If they test software in-house, they may just lose sight of unseen opportunities for improvement.  And if they focus on crowd testing only, they may lose their competitive edge.  There is also the issue of credibility to deal with where cheap labor is concerned.  I believe that a perfect solution would be mixing both traditional and new ways of testing to achieve maximum ROI.  This is the only way to weigh both options and come out as a winner.

How Can Your Business Take Advantage of Crowd Testing?

No matter how you plan to test on the cloud, you can add crowd testing as a complementary task before the product is released to the market.  This way, it helps catch bugs or defects before product launch.  You may also use it as a form of multivariate test so you can check what needs improving.  The more you test, the more you will learn ways to fail.. so you can succeed faster, I was once told.  If you believe that your product will need a high number of future updates or releases, all the more that you need to use crowd testing.  Overall, it doesn’t hurt to make crowd software testing as part of the normal test process.  It’s all about integration – of certified project managers, experts who can offer proven-results, and standardized methods to  assure quality on each project.

The next big thing may just be a test away… Who Knows?   If you decide to tread along the crowd testing path completely, I’d say plan your next step very carefully as risks are higher.