You probably have had enough of these talks about the cloud. For the uninitiated, the tech world is one giant fog threatening to keep them lost in an unfamiliar place. For those who have an idea, another question comes to mind: Are we ever going to see enterprise technology transition to the cloud? If you happen to talk to those who run large companies with complicated systems, you’d be surprised how they would want to join those who are already reaping the benefits of cloud applications… that is, if only they can have it in a form that fits their interest. Thanks to consumer technology, traditional enterprise software is shifting slowly into something that works well within the organization.
Old Concept, New Models
Does infrastructure matter anymore? Many may have asked this question amidst the proliferation of virtual environments. Come to think of it, at some point, all those data collected will occupy a physical space. For this reason, we have data centers who have been criticized for their carbon footprint ( and that’s another issue I won’t elaborate on this post ). The issue with enterprise software is this misconception that what worked for consumers will work for businesses. It’s not really that simple. There is the matter of security, compliance and management that one needs to consider. If the risks can be lessened for those who are using software for business, we may see the perfect mix of flexibility and customization that many have been searching for throughout these years.
The Future of Enterprise Software
In the age of data virtualization and mobility, you need to know that what’s working for consumers may not really work well for the enterprise. With the radical changes we see in how consumers are using mobile and social, it certainly affected their expectations of enterprise software. The future looks promising if…
1. User experience is top priority — because no one really uses complex features that are too complicated to use. Simplicity is Key! There must be a balance between making employees work easier and giving businesses control over certain functions.
2. There’s dedication to continuous improvement — gone were the days when it takes months to years for products to respond quickly to market demands. Users expect constant improvement that won’t disrupt their productivity.
3. The price is right — Enterprise software had been synonymous with hidden costs, vague pricing models and complex contracts. Buyers will choose those who are into subscription pricing and those who offer perpetual licenses.
4. One size doesn’t fit all — while building for scale has been a challenge, enterprise software must be tailored to the business using it. How to customize solutions.. to make it readily and safely available for users on the go?
5. Customer engagement is C-Level Priority — business is run by people who will need to collaborate. You don’t simply put a ‘Like’ button; you add functions that will add value to the team using it.
The ugly truth: Many vendors are still in denial and the pressure is on. But, like many other things, change is coming and businesses have awaken from a deep slumber.